Responsibilities:

Works on resolving complex issues that may impact multiple areas.
Advanced disciplinary expertise acting as functional/sector specialist.
Take ownership of both internal and external relationships receiving direction in the form of objectives.
System of Systems Engineering (SoSE) methodology.
On-call duty, providing 24/7 engineering support for BGAN Radio network, globally
Responding to Network Operations and Customer Service enquiries and solution given promptly
Troubleshoot any RAN related problems (H/W or Systems), ensuring all agreed SLAs and availability figures are met.
Raise support cases with vendors and manage the bug fix implementation with minimum traffic impact
Interact with vendor Development teams to validate and cascade new software and configuration settings into the live network safely
Provide regular traffic and network performance reports to Business Unit teams and SLA reports analysis.
Perform preventive maintenance and maintain H/W availability for all redundancy schemes.
Actively participate to RDT functionality by implementing Modification Requests and preparing all sites for new s/w and patch roll-out.
Support the Spectrum team to map spectrum efficiency to Service efficiency and to help troubleshoot spectrum issues on the RAN air interface
Troubleshoot and help introduce any new User Terminal vendor into the system
Create procedures for Network Operations and site operators to follow and maintain proper systems behaviour

Essential Knowledge and Skills:

A relevant University degree and considerable post-graduate experience in systems engineering management, including any telecommunication system design, test and implementation exposure.
Knowledge of network design, integration and testing issues associated with satellite access stations, operating in the L/Ka/Ku band, providing VSAT and IPTV services.
Good knowledge of DVB-S2/ACM and TDMA
Good knowledge of modulation, coding and understanding of 3GPP
Good knowledge of protocol analysing tools and RF measurement technics
Ability to create and update Link Budgets
Experience of working directly with prime contractors
Experience on working within an operational 24x7 environment
Methodical approach to work, with sufficient commitment and drive to complete tasks, even where adverse conditions are encountered
Ability to generate innovative solutions for customer excellence
Strong analytical skills and fluency in English
Proven interpersonal and negotiating skills
Ability to organise and co-ordinate the workload efficiently
Ability to work independently and willingness to travel overseas

Desirable Knowledge and Skills:

MSc/MEng in a relevant technical degree (telecommunications / Electronic/ Computer Science Engineering)
Experience in an operational technical environment or product development position within the satellite communications industry
Proven experience on proving robust technical advice and solutions to customers in a commercial or business units community
Clear and concise communication skills; ability to articulate technical material to both a technical and non-technical audience
Scripting and any proven software engineering and database management capabilities are very much appreciated
Cisco CCNA, Cisco Certified Network Associate
Systems engineering expertise and project management
Experience on FPGA, micro-processing and A/D-D/A system architectures

Radio Access Network Systems Engineer