Full Job Description

Company Overview:

SemanticBits is a leading company specializing in the design and development of digital health services and the work we do is just as unique as the culture we’ve created. We deliver using Agile practices to help the government solve their most technically challenging problems. The systems we develop are used to improve the quality of healthcare delivered to millions of people and revolutionize the healthcare industry on a nationwide scale. SemanticBits is a remote-first employer and has been named a Top Workplace in 2021. As a government contractor, SemanticBits requires that candidates must be able to obtain a Public Trust, show proof of COVID-19 vaccination or obtain a religious or medical exemption.

Position Overview:

SemanticBits designs and develops products in the Federal Health IT space that are beautiful, intuitive, usable, useful, and delightful. We are guided by our customers’ experience and we empower users with cutting edge tools to accelerate their access to healthcare data and help them make informed decisions on healthcare policy, improve patient care, and reduce government spending. Our work at SemanticBits is highly visible and helps improve the lives of millions of healthcare recipients.
The UX Researcher will be part of a highly collaborative, multi-disciplinary team focused on improving usability, user experience, and driving user adoption & engagement. They will be responsible for conducting user research, analysis & synthesis, persona development, and usability testing to create products that delight our customers.

Responsibilities:

Work closely with UX & visual designers, business analysts, and developers to meet customer goals and deliver user insights
Participate in stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
Design and conduct user research, including observational studies, interviews, usability testing, and other studies
Contribute to preparing personas, storyboards, scenarios, flowcharts, and design prototypes
Research user needs as well as potential system enhancementsAnalyze and synthesize the results of usability testing in order to provide recommendations for change to a system
Effectively communicate research goals, insights, themes, and recommendations in written and spoken presentation
Build understanding of and empathy for the user and help advocate for user experience improvements to benefit them

Qualifications:

Bachelor's degree in Anthropology, Psychology, Human Factors, HCI, Human Centered Design & Engineering, or related field
Minimum 3-5 years of relevant work experience
Excellent verbal and written communication skills
Knowledge of UX principles and best practices
Experience planning, conducting, analyzing, and presenting research studies
Able to demonstrate research driven UX outcomes in one or applied case studies
Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
Candidate must reside in the United StatesFlexible and willing to accept a change in priorities as necessary

Preferred Qualifications:

Experience working in the healthcare industry
Federal Government contracting work experience
Prior experience working remotely full-time

Physical and emotional requirements for the job:

This position is to be performed remotely from an individual’s home office and involves sedentary work. Employees in this role can be expected to exert up to 10 pounds of force on occasion in order to lift, carry, push, pull or otherwise move standard electronic equipment. Employees are expected to make decisions in a timely manner and display emotional intelligence during occasional stressful situations.

Benefits:

Competitive salary
Stipend for work station set up
Four weeks of PTO
Eleven paid holiday days
One floating holiday
Comprehensive health benefits (medical with HSA option, dental, and vision)
Employer HSA contribution
401k retirement plan with matching benefit
100% paid short-term and long-term disability
100% paid life insurance
Flexible Spending Accounts (FSA)
Three weeks parental leave
Casual working environment
Flexible working hours

SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 703-787-9656-257 or HR@semanticbits.com for assistance.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Schedule:

8 hour shift
Monday to Friday