An I2TS3 Systems Administrator will:

Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems
Install/load operating system and application software
Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems
Perform STIG compliance support.

Training and Certifications:
DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.

Certification(s):

IAT II 8570 Baseline Certification -Sec+CE or equivalent
Required Computing Environment certification: MCSA Server 2016 or equivalent. Virtual solutions: desired

Desirable Skills / Experience:

Effective management skills
Ability to manage multiple projects simultaneously
Effective business development skills including proposal development and preparation
Effective communication skills
Detailed knowledge of relevant government regulations and standards
Knowledge of the principles, methods, and techniques used in network administration and support
Knowledge of related hardware and software
Knowledge of Virtual solutions

Education Required:

High School Diploma/GED with 8 years of related experience, or
Associate’s Degree with 6 years of experience, or
Bachelor’s Degree with 4 years of experience

Senior Systems Administrator