POSITION:   Nightwatch
DEPARTMENT:  Hotel Department
REPORTING TO:  Hotel Manager
WORKING LOCATION:  The workplace is on board the vessels managed by Scylla Gastro

Qualification and Profile

• Preferably experienced within the hotel industry and/or previous (river) cruise ship experience.
• Excellent organizational and communication skills with the friendly and positive approach
• Outstanding verbal communication, listening and telephone skills
• Stress resistant, calm under pressure, resilient, team player and with positive approach
• Open minded and flexible with high social, interpersonal and cultural competencies
• Problem-solving skills and reliability
• Attention to detail with strong customer service skill
• Excellent English skills (written & verbal), other languages as German are an advantage.
• Excellent computer skills (Excel, Word, PPT)
• Being representative of Scylla´s values

Key Responsibilities and Duties

➢ Professional management of reception during the night
➢ Co-operation with the front desk of any issues occurred during the night
➢ Assist the reception with special jobs if necessary
➢ Hourly security patrols through the ship with several check points
➢ Supervision of the vessel against unauthorized access
➢ Responsible for an secured/locked entrance if the ship is docked
➢ Responsible for the safety of the ship against burglary and theft
➢ Responsible for the correct lighting on the ship during the night
➢ Answering telephone calls and respond to guests request and complaints
➢ Take and carry out personal wake up calls by telephone
➢ Deliver and distribute the daily (internet) newspapers to the guests and departments per charter
needs
➢ Responsible for the set-up of the early riser breakfast
➢ Support of Internet for the guests
➢ Storing empty bottles in their specific crates intended in the designated area in a well-organized
manner
➢ Assist with collecting and separate garbage bags from the mess room in compliance with Scylla
hygienic concept and HACCP regulations
➢ Removing food left over from the waste bins in the mess room
➢ Shred and dispose of non-returnable bottles
➢ Check the temperatures of the fridges/freezers in the kitchen, bistro and the restaurant
➢ Hoover the Lounge area each night
➢ Control of both engine rooms on oil and water leaks
➢ Orderly handover of work to the next shift
➢ Responsible for cleanliness within the reception area, lobby and entrance in cooperation with the
housekeeping department
➢ Assist with housekeeping duties such an ironing the bed linen during the afternoon (2-3 hours per
day) in the laundry depending on the charter
➢ Knowledge of the ship and the respective daily program
➢ Professional and friendly guest service according to Scylla standard

Additional information:

➢ Additional tasks: participating/assisting with the loading, carrying the suitcases, keeping clean the
messroom and your own cabin on daily basis
➢ Your purpose is to help and create a memorable experience for our guests
➢ Accommodation: shared room on board with one other crewmember (on some ships with more than
one)
➢ Uniform: is provided by the company: before arrival the crewmember has to make sure to take black
trousers, white shirts, black shoes with him in case the uniform isn’t on board yet
➢ Demonstrate a good safety awareness and participation in the safety drills

Contract type: Swiss/Unlimited
Gross / Net salary: € 2600,00 / 1959,85
Vacation days: 90 free days per calendar year pro rata (= 7.5 days per month pro rata)
Tip money: fixed and included in the salary
Health Insurance: Sympany
Pension: Axa Pension Funds

ÉJSZAKAI PORTÁS/NIGHT WATCH

Megjegyzés a jelentkezőnek/Note For Candidate