POSITION:   Massage Therapist
DEPARTMENT:  Hotel Department
REPORTING TO:  Hotel Manager
WORKING LOCATION:  The workplace is on board the vessels managed by Scylla Gastro

Qualification and Profile

• Preferably experience in the (river) cruise business
• Outstanding skills and experience in this role with strong customer focus
• Outstanding verbal and non-verbal communication, listening skills and empathy
• Stress resistant, calm under pressure, resilient, team player with positive approach
• Open minded and flexible with high social, interpersonal and cultural competencies
• Being representative of Edelweiss Gastro´s values (quality, passion, owning the responsibilities, leadership,
respect, cross-culture awareness, progress, innovations and love)
• Excellent English skills (written & verbal), other languages as German is an advantage.
• Professional attitude and appearance, reliable and hard-working with great team spirit
• Reliability and independence
• Individual and discrete customer approach
• Being representative of Scylla´s values

Key Responsibilities and Duties

➢ Assisting guests on embarkation day to escort them to their cabin and help with luggage
➢ Cleaning 6-8 staterooms during changing day in compliance with Scylla standards and hygienic
guidelines
➢ Cleaning the SPA area incl. fitness room daily and minimum 1 general cleaning per week
➢ Responsible for all massage treatments in compliance to company standards
➢ Responsible for welcome towels after excursion in compliance with the hair dresser (if on board)
➢ Responsible for the early riser breakfast from 07.00 am – 09.00 am in Bistro/Lido/Arthur’s in
compliance to company standards
➢ Assisting housekeeping during the day with cabin cleaning if necessary in compliance with
company standards and hygienic guidelines
➢ Check and refill the fitness room (towels, water,…) several times a day
➢ Assists with "Turn-down" service on a daily base
➢ Reporting technical defects in the SPA area to the reception
➢ Assistance in the laundry if necessary
➢ Adherence to cleanliness and hygienic regulations in compliance with HACCP regulations and
Scylla standards
➢ Compliance with the waste concept
➢ Stand-by duty as needed and any extra duties given by Hotel Manager
➢ Careful handling of all provided equipment and assist during inventory
➢ Knowledge of the ship and the respective daily program Guest services in general
➢ Support of other departments if needed (housekeeping, reception or any other department)
➢ Guest services in general
➢ Fair and equal treatment towards all crew

Additional information:

➢ Additional tasks: participating/assisting with the loading, carrying the suitcases, keeping clean the
messroom and your own cabin on daily basis
➢ Your purpose is to help and create a memorable experience for our guests
➢ Accommodation: shared room on board with one other crewmember (on some ships with more than
one)
➢ Uniform: is provided by the company: before arrival the crewmember has to make sure to take black
trousers, white shirts, black shoes with him in case the uniform isn’t on board yet
➢ Demonstrate a good safety awareness and participation in the safety drills

Contract type: Swiss/Unlimited
Gross / Net salary: € 2600,00 / 1959,85
Vacation days: 90 free days per calendar year pro rata (= 7.5 days per month pro rata)
Tip money: fixed and included in the salary
Health Insurance: Sympany
Pension: Axa Pension Funds

MASSZŐR/SPA-MASSAGE THERAPIST