Responsibilities:

Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
Uncover customer's unique needs and challenges
Perform document checks as per standard procedures
Monitoring transactions, investigating and reporting suspicious activity
Reading, prioritizing and responding to customers queries
Create, manage, implement and refine all marketing campaigns in an ongoing basis
Direct ongoing market research to foster the product’s and market growth

Requirements:

College degree or above
At least 1+ years of relevant experience in marketing, customer service/business development roles, preferably in finance or e-commerce industry
Knowledge in Blockchain/ Cryptocurrency industry
Exceptional written communication skill and a good listener
Ability to multitask, prioritise, and control time effectively
Knowledge of blockchain, crypto, and P2P payments is a big plus
A Binance P2P user is highly preferred

Conditions:

Do something meaningful;
Be a part of the future of finance technology and the no.1 company in the industry,
Fast moving, challenging and unique business problems,
International work environment and flat organisation,
Great career development opportunities in a growing company,
Competitive salary,
Flexible working hours, Casual work attire.

Working at Binance

Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
Fast moving, challenging and unique business problems
International work environment and flat organisation
Great career development opportunities in a growing company
Possibility for relocation and international transfers mid-career
Competitive salary
Flexible working hours, Casual work attire

Growth and Operations Manager