JOB SUMMARY:
Create and deliver content based on educational theory and effective strategies. Engage audiences. Collaborate cross-departmentally and develop a wide range of educational resources, including, but not limited to: establishing eLearning platforms; script writing, creation of face-to-face and webinar presentations; and highly technical publications.

RESPONSIBILITIES:

Design, implement, and execute an education strategic plan for the Program including, but not limited to: Program Policy, GlobalDRO, and communication modalities.
Identify obstacles and challenges within the department and create solutions for improvement.
Collaborate with the Operations team to create educational material (brochures, flyers, and other promotional materials) and best practices for content delivery.
Research, develop, and execute multiple tutorials each year to effectively engage and educate our partners and support personnel.
Develop and deliver education sessions (including, but not limited to in-person presentations and webinars) for our partners and support personnel in the programs.
Create and develop communications.
Monitor trends and research to ensure the effective evolution of education content and strategies.
Effectively implement educational theory into all education initiatives and materials.
Work with internal departments to aggregate information and confirm accuracy of content for print, presentations, and digital education materials.
Develop printed publications for all personnel.
Assist with the development of multimedia projects to describe processes.
Maintain information within the database and provide feedback internally related to the database functionality as well as various data management systems.
Facilitate the identification and development of educational content for digital and social media channels in collaboration with the communications and Departments.
Identify, prepare, and maintain education reports and summaries to include presentation feedback
Assist with coordinating staff education to internal personnel.
Identify and create potential distribution channels and processes as needed.
Manage inventory and material distribution (print and electronic) for education purposes.

REQUIRED QUALIFICATIONS:

BS / BA degree in education, psychology, communication, or equivalent experience in a related field
Values Diversity, Equity, and Inclusion among internal and external constituents
Excellent organizational skills and attention to detail
Ability to work flexible hours and travel as needed
Proficiency in MS Programs (Word, Excel, Outlook, PowerPoint)
Technical publication writing experience
Work experience in strategic planning development

DESIRED QUALIFICATIONS:
· Work experience in athletics and sport
· Script writing experience
· Group presentation experience (both small and large audiences)
· Customer relations and solution management experience

Compensation: $19.23 - $28.85 per hour

Ops Coordinator - Education - Lead