The Forklift Operator is responsible for the safe and efficient operation of forklift equipment and the accurate picking, storage, and delivery of goods. This role plays a critical part in supporting warehouse operations, ensuring timely order fulfillment, maintaining safety standards, and delivering a high level of service to customers.

Key Responsibilities

Operate forklift equipment daily in a safe, professional, and efficient manner
Accurately select, pick, load, store, and deliver goods in accordance with delivery invoices
Collect daily delivery invoices from the dispatcher and execute assigned tasks accordingly
Support senior personnel in maintaining a safe, organized, and well-maintained warehouse environment in line with best practices
Assist in minimizing equipment damage and reducing the risk of injury to personnel, goods, and property
Provide daily support to Warehouse Attendants to ensure timely and accurate delivery of goods to customers
Conduct routine checks of forklift equipment and report any faults or safety concerns promptly
Handle all company matters in an ethical, professional, and confidential manner
Perform any other related duties as assigned by management

Qualifications & Skills

Minimum of two (2) years’ experience operating forklift or similar warehouse equipment
Valid forklift operator certification issued within the last three (3) years
Confident, energetic, and self-motivated with a strong customer service focus
Ability to use initiative and exercise sound judgment
Strong teamwork skills with flexibility to work varying hours and days, including Saturdays
Ability to work accurately under pressure in a fast-paced environment

Working Conditions

This role is performed in a fast-paced warehouse environment. Employees are required to stand for extended periods and regularly push, pull, lift, and carry heavy materials, including furniture and household appliances. The position involves manual handling during customer pick-ups and delivery operations, and strict adherence to safety procedures is required at all times.