Administration of DG-specific infrastructures, systems and services, such as file and print-services, RDS service, DG-specific systems and software and hosted applications
2nd level support
Installation and configuration of system components and server software
Operating and monitoring of infrastructure, systems, servers
Perform configuration management tasks & procedures
“Incident handling, problem handling: analysis and resolution, problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with the central IT departments “
Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security
Coordinate with hosting services
Coordinate with database management teams
Scripting & configurations in context of systems & infrastructure
Handling of backups and restore operations of systems & infrastructure
Participate in defining and documenting configuration of systems & infrastructure
Participate in defining and documenting operational procedures
Participate in architectural design/reviews
Draft technical content for knowledge base for use of upstream support teams
Evaluation and implementation of security standards
Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer)
Participation in coordination and project meetings

Expert knowledge of the Windows or Unix or Linux operating system in the versions used in the Commission.
ITIL knowledge Ability to participate in multi-lingual meetings, ease of communication.
Capability of integration in an international/multi cultural environment, rapid self-starting capability and experience in working in team.
Able to cope with the fast changing technologies.

Required:

Expert knowledge of the Windows or Unix or Linux operating system in the versions used in the Commission.
ITIL knowledge Ability to participate in multi-lingual meetings, ease of communication.
Capability of integration in an international/multi cultural environment, rapid self-starting capability and experience in working in team.
Able to cope with the fast changing technologies.
Able to cope with the needs of multi-language deployments

System Administrator - Contract