Skills Required: QA, Github/Gitlab, Testing, Bug Evaluation, Customer Communications

Job Description:

The QA Website Bug Hunt outcome owner will be responsible for facilitating customer requests to completion which come in through our self-service channels. This includes monitoring the self-service work request queue for new submissions, evaluating the submissions for completeness, posting the request as a challenge to the community, facilitating all aspects of the bug hunt challenge, reviewing and de-duplicating the identified bugs, and communicating final bug results to the customer. The candidate should be familiar with Topcoder bug hunts and the process required to facilitate a bug hunt, end to end.

Detailed responsibilities:

Monitor the work queue for incoming self-service Website Bug Hunt requests
Review submitted self-service Website Bug Hunt requests for validity
1. If valid, submit challenge
2. If not valid, or unclear, refer to sales
Communicate with the customer if any details on the request are unclear
Submit the website bug hunt challenge
1. Open registration phase
2. Create the Github/Gitlab repository for issue tracking
3. Collect registrants from registration
4. Post the bug hunt challenge to the community
Monitor forums for Q&A from community
Manage the challenge
1. Close the challenge when time completes, OR maximum number of bugs submitted (whichever comes first)
2. De-duplicate the submitted bugs
3. Categorize the submitted bugs
4. Label the submitted bugs
5. Prioritize the submitted bugs
Communicate to the customer
1. Send the customer their bug report with a link to the Github/Gitlab repo
Assist with member payment
1. Ensure payments for challenge placement are complete
2. Ensure payments for $ per bug are paid properly

QA Self Service Outcome owner