Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and regional employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position.

Requirements:

One to Three years of Help Desk experience
One to Three years customer support experience
Expertise in Microsoft Azure and Local Active Directory services
Experience deploying and maintaining Windows systems
Prefer experience with deploying and maintaining Mac systems
Understanding of network related troubleshooting

Education & Experience:
Minimum 1-2 Years of experience
Associate degree or equivalent certification courses a plus
Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills

IT Helpdesk Specialist