Minimum Requirements

One year or above relevant experience in customer services field ·
Good level of English is a must; any other language will be considered as a strong advantage

Position summary/ Responsibilities

The Loyalty Services Host, operates the Loyalty Club and casino promotion counters, including any on floor assistance to members or casino patrons. The Host provides services to fulfill and support all Membership program maintenance, benefits, complimentary and other tasks as set by management.
Acts as a front-line service representative on behalf of Cyprus Casinos and City of Dreams Mediterranean ensuring a high standard of guest relations is provided to all patrons in accordance with established service standards.

Required skills/competencies

Flexible and accommodating
Receptive and versatile in adopting new approaches and practices to meet changing circumstances
Must have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures
High adaptability to various assigned job tasks
Ability to work under pressure, energetic and enthusiastic
Possesses strong time management skills
Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances, standing for prolonged hours

Work schedule- shifts

Ability to work shifts in a 24/7 operation, 6 days /week, 9 hours per shift with a total of 1 hour break.

Remarks

When working in CY Public Holidays the payment per working day will be extra paid. Training will be provided

Job Location

Based in City of Dreams Limassol

Offer Package

EU employee

Basic NET Salary: 1143€/month X 13 Months
No flight ticket will be provided
Accomodation is to be provided by the company covering all utility bills

NON-EU employee

Basic NET Salary: 1015€/month X 13 months
Flight Tickets : Upon Arrival and Departure
Accomodation is to be provided by the company covering all utility bills

NET SALARIES OF THE NON-EU EMPLOYEES ARE LOWER DUE TO LOCAL LAW&REGULATIONS AND TAXES!

Other requirements

No visible tattoos or piercing (eyebrow, lips)
Well shaved, short haircut
Picture and Video (via email) is required / 1xfull length + 1xclose up - Standing up, facing the camera, hands flat, hair behind ears and shoulders, plain fitted t'shirt (no long sleeved shirts)

LOYALTY SERVICES HOST/ESS

Megjegyzés a jelentkezőnek/Note For Candidate