About

Our client, a Priviledged Salesforce partner for the CG industry, is currently having an exciting opportunity for a permanent full-time senior Business Analyst to join it's growing team.

Description

Understands the business issues and data challenges of the client’s organization.
Documents, reviews and edits requirements and business processes and provides recommendations related to the solution.
Develops functional specifications describing the business rules, the workflows and the data of the solution.
Create epics, user stories and tasks.
Evaluates the information gathered through workshops and business process description.
Effectively communicates with internal and external teams to deliver functional requirements.
Effectively communicates with clients to identify needs and evaluate alternative business solutions.
Acts as an interface between business units, technology teams, training teams and support teams.
Participates in the documentation of user guides and training documentation when required
Leads testing efforts and manages the user acceptance testing
Possesses basic knowledge of application programming, database structure, systems design, business intelligence and systems interface.
Understands critical infrastructure, application and performance issues with ease.

Professional skills

Has strong communication skills.
Is customer oriented with activities and results focused on user’s adoption of the solution.
Understands how to communicate difficult/sensitive information to stakeholders.
Is an excellent team player with an excellent ability to work in a multi-functional team.
Is able to multi-task and to meet aggressive deadlines.
Good knowledge of the Agile methodology, at ease with writing and estimating user stories.
Fluent in both English and French.

Location

Hybrid, OnSite and/or 100% Remote options are available as you wish, we don't like constraints!