Position Title: Bilingual National A/R Collections SPECIALIST ** 1 Year Contract ** Potential for Contract to Full Time Conversion

Client Details:

A Publicly traded Global medical technology companies that specializes in the development and sale of unique surgical and patient monitoring products/services that are allowing physicians to take the Medical field to the next millennium. This is a great company with amazing Culture and Glassdoor Employer Rating of +4.2

Role Summary:

This key individual is responsible for managing the day to day operation of our Accounts Receivable process. Daily, they will review AR postings, input required lines into Oracle and accept customer payments. Often, it is required to coordinate with our Customer Service team to best resolve customer specific issues. This individual will play a critical role in vastly improving the Firm’s cash position and reducing the risk of future write-offs.

To accomplish this, the successful candidate will be required to build relationships with our key customers and also work collaboratively with internal resources. It is expected that this individual will be passionate about making a difference and keen to work with the firms customers to make that happen.

Main Job Responsibilities:

Post Customer Payments against Accounts Receivable Invoices by recording EFT, Cheques, and Credit Card transactions.
Working closely with Customer Service & Accounting colleagues to ensure payments & credits are applied to Invoices correctly.
Communication with cross-functional departments and Sales members to clarify any billing discrepancies
Complete month-end responsibilities including account reconciliations, journal entries and close activities
Run and distribute monthly statements to customers to inform them of overdue Invoices
Establishing a process to prioritize which aging Accounts Receivable need to be focused on and at which time
Following up with customers through both email & phone communication to ensure payment is applied or an overdue invoice is corrected
Escalating billing and payment problems in accordance with company policy and procedures
Update and maintain Collections Reporting to keep Accounting & Customer Service team up to date

Location:
GREATER TORONTO AREA (WEST END) ** Hybrid Working Model 2 Days in office **

Salary:
Based on experience plus (3% Bonus) + 6% Vacation Pay + Full Benefits (Manulife)

Requirements:

Bilingual - English/French required
Post-secondary education in an accounting or business program or equivalent applicable experience
Excellent verbal & written communication skills
Minimum of 3 years in an Accounting/ AR Customer Service role
Ability to deal with customers in professional manner
A passionate personality with an eagerness to make improvements
This job assignment is a primarily conducted in an office environment with a substantial amount of time spent on the phone as well as working with a computer –Current pandemic protocols require the successful candidate to Work from Home

ID1944 Bilingual - National A/R Collections SPECIALIST