Due to the nature of work performed within our facilities, U.S. citizenship is required.

CLEARANCE REQUIREMENTS:

Department of Defense Secret security clearance is preferred at the time of hire. Candidates must be able to obtain a Secret clearance within a reasonable amount of time from the date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within the facilities, U.S. citizenship is required.

Qualifications:

We have an immediate opening for a Mobile User Objective System (MUOS) Intermediate-Level (I-Level) Scottsdale-Based Site Systems Engineer.

This position starts with getting training on MUOS and how to support the operating system during the first 12 to 24 months on the job. During that time, you will be working at a facility in Scottsdale AZ. If the candidate is hired as a full-time employee the expectation would be a transition to on-site support in Wahiawa, HI for a minimum of 18 months.

REPRESENTATIVE DUTIES AND TASKS:

I-Level Maintainer responsibilities include:

Resolve site trouble tickets that that O-Level operators or maintainers are unable to resolve
Provide on-the-job training to O-Level operators and maintainers, as needed, to make them more capable and independent
Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
Provide daily written site status reports
Support 24/7 site operations, including “on call” support as required

MUOS specific knowledge/experience (Preferred but not required):

MUOS system architecture and subsystem connections
MUOS ground infrastructure and networking equipment
MUOS RF subsystems theory of operation
MUOS WCDMA call processing concepts. Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. RBS, RNC, OSS-RC, moshell)
MUOS network management solutions (i.e. FCAPS: (F)ault management, (C)onfiguration management, (A)ccounting management, (P)erformance management, (S)ecurity management)
MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
MUOS Situational Awareness (SA) solutions (e.g. Netcool, NetMAC, Splunk, SIEM, etc.)
Operation and use of MUOS Functional Terminals (MFTs), i.e. Radios. Knowledge of the MUOS Waveform is a plus
Use of ITSM and Remedy incident trouble ticket systems

KNOWLEDGE SKILLS AND ABILITIES:

An active DoD Secret (or higher) security clearance is required
An existing IAT Level II certification or qualifying degree is required
The ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
The skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment
Basic knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems
Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
Exposure to computer virtualization solutions
Experience with various network protocols (e.g. BGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.)
Knowledge of Public Key Infrastructure (PKI) certificate authentication
Experience with the use of various Graphical User Interface (GUI) and command line utilities to troubleshoot both network and software issues
Familiarity with Earth Terminal (ET) operation and maintenance (e.g. antenna control unit tracking, control, and troubleshooting; alignment of RF subsystems to meet gain, power, and frequency response requirements; troubleshooting of analog and digital signal processing equipment)
Prior use and operation of RF test equipment including spectrum analyzers, signal generators, arbitrary waveform generators, and power meters