INSIDE SALES - COUNSELLOR

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
Counsel leads on their personal growth prospects in the education industry
Maintain excellent and supportive rapport with all leads
Follow up after the sale to ensure customer satisfaction and gain referrals
Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
Use CRM to track leads and manage pipelines daily
Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
Excellent verbal communication skills, strong conversationalist, and well-versed in English
Strong negotiation and objection handling skills with the ability to work within deadlines
Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
Understand the landscape of the Education Industry and the current needs of teachers and school leaders
Proficient with Microsoft Office / Google Documents and CRM systems

Additional Requirements

Integrity, professionalism, team collaboration, and full dedication/availability during the assigned working hours are paramount
Keep company work & data 100% secure and not visible to any other but the employee

Inside Sales Counsellor