As Travel Administrator you will concentrate your activities on the following:

Validation of business travel expense claims:

Provide overflow/peak support to the FM Service Desk

Handling the switchboard internal/external calls
Creation of tickets for all service providers
Timely coordination of incoming emails and phone calls
Provision of assistance to the employees on finding information related to daily processes
Acting as a bridge between employees and service providers
Handling of Lost and Found items.

Please note: This position is offered as a fixed-term contract with an ending date of 31/08/2023.

There is a potential for a further extension/permanent contract.

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

Secondary school graduation (preferably high school graduation/Abitur) plus professional education;
Minimum 3 years of relevant professional experience and in case of existing academic study, 2 years of professional experience;
Basic knowledge of Facility Management standards e.g. GEFMA;
Basic knowledge of Ticket systems or CAFM software e.g.Planon;
Basic knowledge of Switchboard systems e.g. PeterConnects;
Basic knowledge in travel modules in ERP system, e.g. SAP Travel module;
Good knowledge of MS Office (Outlook, Word, Excel);
Very good communication and customer service skills;
English skills level C1 (according to the "self-assessment grid" available on the Europass web site http://europass.cedefop.europa.eu/).
German language skills a plus.