Housekeeper Team Leader

Housekeeping · Saudi Arabia, Middle East

Package:-

Live in - all expenses paid (flight to KSA, visa, all initial expenses)
Medical Insurance
Flight Allowance 1230€ per year
1 month’s vacations per year
12-Month renewable contract
Salary: 2700-3500€/month net, depending on experience

Job Summary:-

The Team Leader Housekeeping can work unsupervised and step in to lead a team during a shift, in the absence of the Senior Housekeeper. Knows and upholds company culture and all cleaning procedures as per our policies. The Team Leader Housekeeping is to assist and support the Senior Housekeeper in managing the housekeeping department. The Team Leader Housekeeping is highly organised with a strong work ethic driven by success, is confident in taking responsibility for the delivery of excellent service levels to the guests whilst ensuring that the villa is maintained to the highest standards of cleanliness and organisation.

Background, Skills and Abilities:-

The position is preferred for Females only
Minimum of 2 years’ experience leading housekeeping in a high standards environment
Good leadership and Organizational skills
Good command of English
Able to prepare daily reports using Microsoft Office (Outlook, Word, Excel)
Willingness to learn and teach
Asks questions when instructions are not clear
Responds appropriately to instructions and Follows guidelines
Can work as part of a team
Assists when and where needed
Turn up to work on time, in uniform and presents well
Confidentiality in all areas
Lead by example
Adapt easily to last minute changes
Flexible with working overtime at special occasions

General Duties and Responsibilities:-

Share the daily tasks with Housekeepers during meeting
Ensure all areas are done
Making sure all flowers are looking fresh (replace some if needed)
Team Leader will be in charge of all guest laundry needs. Taking it to laundry and bringing it back. Making sure it is logged in a logbook with damage, difference in color and pointing it out to the family private butlers and main laundry if acknowledged by butlers. Butlers to sign the acknowledgement of the damage and color difference
Ensuring that all housekeepers equipment are clean
Ensuring that housekeepers are using the color coded rags and the right equipment
Inspections of all areas
Training of all new staff
Taking stock of lockers and re-stock of lockers
Supervise housekeeping staff, ensuring all tasks undertaken are completed efficiently and to a high standard, giving appropriate direction where necessary
Required to stand-in as Team Leader in his/her absence and confidently lead and motivate the team, working independently and in close co-operation with others
Administrative duties; use of Microsoft Outlook, Word, Excel and for data entry and records/system maintenance
Prepare daily report and feedback to Head Housekeeper
Be able to adapt, be flexible to a variety of situation and remain effective to meet changing demands
Ensuring health and safety procedures are followed including safety regarding manual handling and chemical use
To be cost conscious with the use of cleaning materials, linen, towel and other consumables
To ensure that property is maintained properly and treated with respect at all times
Actively participate in continuous individual training and upskilling of team, provided by the company
Assist the management and other Hill Robinson personnel in such other matters as may be reasonably required
Attend and participate in daily briefings, meetings, and training sessions as scheduled

HOUSEKEEPING TEAM LEADER