Dynamics Project Manager

One of the UK’s leading Microsoft partners, we specialise in implementing innovative and functionally rich software solutions into businesses in the charity and non-profit sector. As a business we passionately care about our customers and the communities they serve, and customer service is at the heart of everything we do. We work in close partnership with our customers to transform their business and improve their operations.

We have fully embraced home / hybrid working with the majority of our employees working remotely to provide improved employee wellbeing and work life balance. We have office bases in Manchester and Dublin, and whilst the offices are available to those that wish to work from there, we support a fully remote workforce, and have focused to put wellbeing at the forefront of the business.
In order to support our remote workforce, collaboration and communication are key at creating a culture where every employee feels included and valued. All employees are given time for learning and development as we strive to not only challenge our staff in the work that they do, but we also want our people to continue to grow, and to have a fun time doing it too. We provide an excellent benefit package to support our employees with everyday healthcare costs as well as providing tailored mental health service, gym and retail discounts there’s something for everyone at m-hance.

The Opportunity / Role Overview
We currently have an exciting opportunity for a Dynamics Project Manager to join during an exciting time of growth. This role will be pivotal to continued success delivering complex IT solutions designed for the Charities/Not-for-Profit sector.

As a Dynamics Project Manager this role forms an integral part of our operations team. Responsible to manage projects from planning stages to executing the implementation of software solutions. You will work in close partnership with our clients to provide regular progress updates and maintain an in-depth knowledge of Client’s organisation, business needs and challenges of their business sector.

You should apply if you:
We welcome applications from candidates who have proven experience within Project Management. If you have experience of managing the delivery of complex and challenging projects with strong prioritisation, planning and time management skills we would like to hear from you. Within this role you will continuously monitor client projects, responsible for financial tracking with the ability to establish and maintain key relationships with internal and external stakeholders at all times.

Experience of the ‘Not for Profit’ sector is highly desirable as is experience of previously managing CRM / ERP projects. Experience of Agile or Hybrid project delivery would also be of benefit.

It is essential for this role that you are able to work the core hours of business which are 09:00 – 17:30 but may require extra hours as and when required. Travelling to client sites on occasion could be an integral part of the role, so the successful candidate should be comfortable with occasional overnight stays away from home.

What you’ll do:
• Be responsible for the delivery of high-quality CRM, ERP, Data or Modern Workplace projects, ensuring they are delivered on time, quality and to budget.
• Lead the creation of relevant project processes and documentation, including project roadmaps.
• Liaise with PMO coordinators to ensure projects are billed regularly and accurately.
• Determine the needs of each project and the required business resources to implement CRM or ERP systems, clarifying and defining the strategy and objectives of each Client.
• Planning and executing the implementation, providing regular progress updates to the client.
• Develop and maintain an in-depth knowledge of Client’s organisation, business needs and challenges of their business sector.
• Leading project communication and best practice throughout the system implementation
• Ensure expectations between the client and the business are set well and maintained throughout the life of the project.
• Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost.
• Assist with management reporting.
• Ensure that full project financials are tracked including budget, remaining days, project profitability and if more funds need to be requested from the client early.

The Perks
Along with a highly Competitive salary package, we offer a great range of additional benefits and discounts through our various partnerships.
• 23 days' holiday (rising to 28 with service)
• Company contributory pension
• Life assurance benefit (4 x Salary)
• Health and Wellness Benefits (medical, dental, eye - health cash back scheme with fast access to private care)
• Income protection scheme, and a cycle2work scheme
• Volunteering Leave - Be Good, Do-Good days - the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Employee Assistance - 24hr Counselling and Advice Line
• Mental Health Support - Free access to a fully tailored mental health service online -providing confidential support from a team of health professionals.
• Access to discounted membership at participating gyms and shopping discounts offers.

Microsoft Dynamics Project Manager