Job Description - Account Manager

Job Location: Toronto, Canada

Responsibilities:

Develop and maintain strong relationships with existing clients, understanding their business needs and objectives.
Serve as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or issues.
Identify growth opportunities within client accounts and strategize on how to maximize account value.
Collaborate with internal teams to develop customized solutions and proposals based on client requirements.
Conduct regular account reviews, tracking performance metrics, and providing recommendations for improvement.
Stay updated on industry trends and competitors to identify potential business opportunities.
Drive revenue growth by upselling and cross-selling products or services to existing clients.
Prepare and deliver presentations or demonstrations to clients, showcasing the value and benefits of the company's offerings.
Ensure timely and accurate reporting of account activities, forecasts, and sales pipeline updates.

Qualifications:

Minimum of 8 years of experience in account management or a related role.
Strong knowledge of the industry and the ability to understand and articulate client needs.
Proven track record in building and maintaining successful client relationships. Excellent communication, negotiation, and presentation skills.
Results-oriented mindset with a focus on achieving targets and driving revenue growth.
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving and decision-making abilities
Ability to collaborate effectively with cross-functional teams and stakeholders.
Strong problem-solving and decision-making abilities.
Self-motivated, proactive, and able to work independently.

Client Partner - Canada