Responsibilities:

Managing strategic customer accounts at a national level, maximizing all opportunities for sales within the accounts,
Managing accounts for the company and building relationships with key personnel,
Networking within local & national accounts to secure all business opportunities,
Ensuring internal company functions give the highest level of customer service to national accounts,
Monitoring incoming orders and ensuring these are fulfilled effectively,
Holding regular monthly meetings with internal stakeholders about key accounts,
Regular visits of the customers retail,
Price policy monitoring,
Monitoring and informing about actions of competitors on the market,
Investigating and resolving queries and issues raised by national accounts,
Taking a proactive approach to account management,
Proactive cooperation with Marketing and BM to create appropriate assortment proposals for individual customers and offers for promotional sales,
Arranging meetings with all relevant decision makers within the customer,
Holding business reviews to assess opportunities for sales,
Weekly reporting on the customers’ development
Other tasks ordered by the supervisor.

Key Account Manager