Account Manager - Martech
New York or Jersey (Hybrid)
Base salary + Commission + Benefits

We are looking for an experienced Account Manager to play an integral role in the Account Management department of an award-winning SaaS Company that specializes in omnichannel customer engagement.

The ideal candidate will have ‘start-up’ experience & enjoy the idea of playing a key role within a rapidly evolving customer engagement ecosystem & embracing change in fast paced environment!!

Some responsibilities will include:

Will be managing 10-15 accounts
Act as one of the primary customer contacts with a distinct focus on customer training of the platform, driving product adoption & implementation; monthly reporting & quarterly analysis
Forecast & track key account metrics; prepare reports on account status & provide feedback to Management
Build long lasting client relationships & assist with client requests swiftly by ensuring timely delivery of Company solutions
Liaise with cross functional teams including Customer Support, Product Management & Marketing to ensure best practices & timely feedback to the customer to ensure they are successful on the platform & with their multichannel engagement strategies
Serve as the lead point of contact for all customer account management matters

What we need to see:

2 Years experience in Account Management which has been gained in Martech / Adtech environment essential
Degree in Business Administration or Sales
Background in sports betting / Gaming industry would be advantageous!
Ability to engage with and influence C-Suite stakeholders
Adept at managing multiple account management projects simultaneously
Impeccable Communications kills, written & verbal
Well-versed with SaaS customer management with strong understanding of consumer behavior

If the above aligns with your experience, we look forward to receiving your application!