Our client, a well-established contact centre who provides round-the-clock customer support services in multiple languages, wish to employ Flemish / Dutch-speaking Customer Service Sales Representatives to join their team.

Job Description

Work for a prestigious airline brand: Brussels Airlines Group / Lufthansa Airline Group
Assisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English on inbound voice calls & written correspondence
Work on renowned airline reservations systems
Full paid product and systems training provided
Daily interaction with international passengers
Experience our multi-cultural work environment with colleagues from all over the world.

Working hours

Full time contract (40 Hours per week) at 5 – 8 hours’ shift per day
Flexible rotational shifts including weekends with 2 rest days per week
Operational hours: 08h00 – 20h00 (Mon-Fri), 8:00 – 18:30 (rotational Saturdays), no Sunday work

Future Opportunities

Promotion and Career Advancement – 95% of all Team Leads, Quality Analysts and Managers were
promoted internally and started as agents!
Numerous opportunities to visit our international clients and/or one of our global locations for top
performers
Rewards & Recognition – Performance Bonus, Team Incentive Budget, Annual Excellence Awards
Training – Leadership Development; Various skills training courses offered

Dutch Customer Service and Sales Representative