This position is responsible for providing a support function to the camps to take charge of all food and beverage related matters. This includes managing kitchen and front of house staff. It also includes the process of getting the produce to camp, the standard of preparation of the food. Further, a support functions to the camps with regards to budget controls and customer satisfaction.

RESPONSIBILITIES

Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments.
Ensure that regular stock takes are conducted.
Circulate throughout all restaurants and bar areas maintaining a high profile with customers and staff.
To carry out or ensure that regular On-the-Job Training is taking place to agreed standards.
Ensure compliance of Brand Standard
Ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation.
Ensure that company and statutory food hygiene standards are maintained in all areas.
Attend timeously to customer complaints.
Ensure that reports and administration requirements are timeously submitted.
Hold regular performance appraisals, identifying areas for development and training needs.
To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.
Ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis and menu costing
Ensure that bars and cloakrooms are clean and stocked with the stipulated requirements.

REQUIREMENTS

3 to 5 years of related experience thein a camp environment.
Diploma in Culinary arts is a prerequisite
Good knowledge of food and food presentation standards
Good Knowledge of Stock levels, Storerooms and control systems to be adhered to as per minimum standards
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Excellent computer literacy skills
Proficient in written and spoken English
Excellent problem resolution skills along with outstanding communication and active listening skills.
Must be Professional, resourceful, responsible, smart and independent – with a natural instinct to be a wonderful sociable host.
A record of outstanding staff relations and the skills and experience to constantly motivate staff.
A keen understanding of the ethos of bush life, with a plainly apparent respect and compassion for conservation
Driver’s license

ATTRIBUTES

Delegation skills
Management of people especially a diverse workforce
Deal with people in a manner which shows sensitivity, tact and professionalism
High level of attention to detail
High level of ability to solve problems independently
Well motivated and enthusiastic individual who works well in a team environment
Responsible/accountable/punctual
Sober habits

Food & Beverage Manager - Leisure Travel (Lodge/Camp)