Description:
Our Client is a Travel and Tourism service provider and represents the umbrella brand of various affiliated, yet independently operating businesses across Africa such as in Botswana, Kenya, South Africa, Tanzania, and Namibia, offering various safaris, overland-, tailor-made and self-drive tours.

The successful candidate must be passionate about Africa, able to work under pressure, have attention to detail, customer focused, be an excellent team player, committed, hardworking and eager to continuously learn.

Duties include:
- Directly liaising with international clients & agents via various communications channels such as email,
telephone, social media etc., for various inbound enquiries
- Planning and designing itineraries, combining appropriate accommodations and destinations
- Managing the reservation process for bookings up until completion of travel
- Fast turnaround time on all enquiries
- Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks)
- Travelling will be required for educational trips (We only sell what we have personally experienced!)

The ideal candidate would fulfill the following requirements:

Knowledge required:
- Good destination knowledge for Tanzania, Kenya, Botswana, Namibia and/ or South Africa
- Knowledge and understanding of tour operating and reservations processes based on study and/or
work experience

Skills:
- Languages: Fluent in written and spoken German and English
- Have a good telephone manner and excellent communication skills
- Possess excellent organizational skills and be able to multi- task

System skills:
- Computer literate with MS-Office, especially Word, Excel, as well as E- Mail applications-/client such as
Outlook or Thunderbird
- Working experience in electronic reservation systems

Work experience:
- Minimum of three year’s travel and/or tour consulting experience

Tertiary Education:
Travel and Tourism (or related) preferred but not essential.

Abilities:
Accurate and having attention to detail whilst working under pressure
Excellent communication
customer focused
committed and hardworking
eager to learn
excellent team player
ability to sell.

If you are passionate about Africa and seeking a position with an international travel company, then please send us your CV, a motivational letter and salary expectations.

Commencement date: by mutual agreement

Fringe Benefits:
Medical Aid contribution
25 days annual leave
Educational trips

Senior German Travel Expert - Leisure Safari