COMMERCIAL ACCOUNT MANAGER
DUBLIN – 3 Days on site, 2 days remote
2 Stage interview process
Basic salary + Commission + Benefits

This role is for a highly personable Commercial Account Manager who wants to join a young team who are passionate about maintaining excellent client relationships.

Reporting to the Customer Success & Commercial Manager, you will work with a tight-knit AM team who work closely with their customers to ensure delivery of a bespoke software solution.

The Company:

Has delivered sales software solutions to Clients across Europe for 15 years +
International team that delivers outstanding customer experiences globally!
Offers fantastic opportunities for career growth as they go through multiple periods of expansion!

What you will do:

Serve as the main point of contact for assigned clients, building and maintaining strong
Relationships
Understand client needs and objectives, and ensure excellent customer experience
Manage and prioritize client requests, ensuring timely and accurate delivery of services
Keep clients informed of the progress of their work & provide regular updates & reports
Collaborate with various internal teams to ensure excellent execution of client projects
Proactively identify and address any issues or concerns raised by clients
Conduct regular client meetings and presentations to review progress and discuss future plans
Support the senior management team in strategic planning and decision-making processes

Experience & Skills we are looking for:

1 - 2 years’ experience in Account Management, BDM, Key Accounts - strong Client facing experience
Excellent communication skills & should able to build rapport easily with others
Innate ability to juggle multiple tasks while ensuring excellent attention to detail
Able to handle sensitive & confidential information with discretion
Proficiency with Microsoft Office
If you are fluent in German, that would be advantageous.

Does the above sound like you? We look forward to receiving your application!