Senior FX Dealer
Reporting to: Head FX Dealer
Position: Full time, Office based
Location: Newlands, Cape Town

COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.

They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorised Financial Services Provider and authorised by the SARB to act as a Foreign Exchange Intermediary.

Who will you report to?
Our client is looking for an ambitious and self-driven FX Dealer to join their team. The FX Dealer will report to the Head FX Dealer.

Job Overview
You will be responsible for the performance of the trading book and ensuring that the desk is successful in operations, sales, and profitability.

Trade Execution or Dealing

Executing trades on behalf of clients. This includes securing exchange rates to buy and sell foreign currency in a timely and accurate manner and managing margins to maximise the profitability of transactions for clients within set parameters.
Monitor market conditions to assess the impact of economic events on the financial markets and currencies. This includes understanding market trends and familiarising yourself with current events and news to stay informed at all times.
Manage market and exchange rate risk. This includes assessing market risks, identifying potential hazards, and implementing risk mitigation strategies for clients.
Provide clients with relevant market insights and analysis. This includes keeping clients informed of market trends, providing relevant information, and offering our “house views” when asked.
Ensure compliance: You will need to ensure compliance with regulatory requirements, including SARB Exchange Control, anti-money laundering (AML) and know-your-customer (KYC) regulations.

Relationship Management

We believe that happy clients are the key to our success and building personal relationships with your clients is an integral part of that and will be measuring customer satisfaction through surveys and keeping a record of the feedback received from your clients.
Build and maintain relationships with key clients. This includes understanding their business needs, providing personalized service, and addressing any concerns or issues that arise.
Identifying opportunities to cross-sell products and services to existing clients. This includes introducing new products and services, expanding existing relationships, and increasing the revenue from existing customers through profit maximising margin management.
Resolve any issues that arise with clients. This includes addressing complaints, managing conflicts, and ensuring that clients receive timely and effective service.
Display a proactive approach to managing the relationships with your clients, evidenced by a record of call and meeting activity which you must maintain.

Business Development

Identify and evaluate new business opportunities and generate leads for the business from both internal and external sources through conducting market research, analysing our client base, industry trends, and assessing the competitive landscape.
Support the BC team in converting new leads and assisting with RFQs, pricing discussions and market information for new potential clients.
Develop and maintain business relationships with key stakeholders, clients and partners to ensure retention and grow business revenue.

Minimum qualifications and experience

Matric
Tertiary financial degree
RE exams may be required
ACI Dealing Certificate would be advantageous
FX Dealing experience or exposure would be advantageous

When applying for this position, kindly advise:

Current Salary (total monthly package before deductions):
Expected Salary (total monthly package before deductions):
Your Notice Period at your current employer: