BPM Analytics / KPO / ResearchBPO / Call Centre IT ServicesIT Services & Consulting Technology Electronic Components / Semiconductors Electronics Manufacturing Emerging Technologies Hardware & Networking Internet Software Product BFSI Banking Financial Services

Responsible for complete Profit and loss of the Mall.
Conducting business review meeting and analyzing growth & de-growth of the brands.
MIS reviews and Cost Optimization of operating expenses.
Responsible for Engineering and maintenance, LT & HT Panel, WTP, Bio Plants, Fire Life Safety, Security, HK, control, Horticulture, Parking, Travel, Concierge, Mall Office, Technical Training, and Human resource function.
Tenant relations, Happiness Index, Internal Partner surveys.
Active coordination with leasing and marketing departments including upwelling and key events.
Responsible for all the compliances such as Compliances, EHS and Mystery Audit performance, etc
Budgeting control with variance analysis to enhance the Net Operating Income
Crisis and disaster management proficiency.
Mall Certifications like Bureau Verities and ICMR for COVID 19 preparedness.
Parking Management. "Handling corporate affairs and Liasoning profile, directly assisting and reporting VP Operations and corporate affair"
Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them asand when required.
Formulating suitable budgeting controls and Monitoring SLAs & KPIs for firm and outsourced agencies towards effectiveservice deliverance.
Maintaining service level agreements and keeping performance indicator scores above excellence.
Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
Overseeing all vendor quotations and invoices.
Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
Looking after business development part of the mall, in terms of new leasing, marketing and branding etc.
Managing overall mall budget, MIS for every quarter and financial year.
Managing and dealing in ATL, BTL activities.
Managing and dealing in Kiosks, exhibitions deals.
Event, dcor and customers engagement activities.
Lessoning with retailors / tenants for smooth operation of the mall.
Manpower and vendor management.
Parking management and revenue collections.
New innovations / promotions activities to generate malls overall revenue and footfall.

Skills: Mall, Mall Management, Mall,Leasing, Leasing,Operations, P&L,Engineering,maintenance, LT & HT Panel

Company Profile :

Our Client is one of the leading real estate developers was founded 30 years back in National Capital Region and since then has been scaling new heights by each passing day. Established under the dynamic leadership and creation of various landmark projects and not only expanded in terms of number of projects but in terms of the kind of engineering techniques, innovative designing and architectural finesse it has brought in to the Indian real estate industry.

Mall Manager-Leasing, Operations, Maintenence