Duties:

Latitude Reports/Epic Reports to track employee production and monitor staff daily work
The supervisor must develop and maintain excellent reporting skills
Complete audits both monthly and interim as need to report on employee work quality
Answers staff questions and tracks to determine need for more training
Manages staff performance by providing feedback and one-on-one meetings
Track aged accounts and summarizes and categorizes for presentation to client
Looks for and reports changes in payor requirements on a regular basis.
Looks for trends and patterns in accounts being received
- Denials
- Payor Issues
- Account issues
Provides face-to-face training to newly hired staff and provides retraining to staff on performance review
Other duties as assigned

Skills:

Possesses the ability to work in a constantly changing environment, good judgment skills, and capable of making decisions with attention to detail.
Able to work predominantly in the office, some work from home time may be possible
Must have excellent organizational skills and ability to prioritize and coordinate workload with high degree of proficiency and accuracy.
Must have excellent analytical and problem-solving skills.
Ability to work easily and cooperatively with clients and peers, as well as staff.
Ability to work independently and follow through on tasks without direct supervision.
Ability to work well under pressure in a flexible, diplomatic, and expeditious manner.
Maintains strict confidentiality of patients’ medical records and adherence to all HIPAA policies and regulations.
Must be extremely accurate with attention to details, policies, and procedures.
Excellent and accurate calculator, and computer skills. Including the ability to use, Microsoft Excel, Microsoft Word, E-Mail.

Knowledge:

Associate Degree with a Health Care or Medical Coding & Billing curriculum and 3 years’ work-related experience or equivalent work-related education/experience.
Excellent communication skills both verbal and written
Medical billing or revenue cycle experience is required.
Must have excellent computer knowledge and accurate keyboard skills.

Denial Management Supervisor