MORTGAGE ADMINISTRATOR - JOIN OUR DEDICATED TEAM

Are you detail-oriented and keen to make a meaningful impact? As a Mortgage Administration, your Responsibilities will include (but not limited to!):

* Conducting basic case checks and verifying documents.

* Initiating client introductions via email, keeping the broker in the loop.

* Dispatching payment links and ensuring timely fee collections.

* Swiftly addressing any discrepancies and ensuring missing documents are requested within 24 hours.

* Relaying further documentation to lenders when necessary.

* Efficiently managing tasks: setting reminders for fee links, tracking lender service levels, and updating clients and brokers accordingly.

* Keeping clients informed about valuation dates and timely updates on processing stages.

* Ensuring offers are meticulously checked and properly logged, with all pertinent details captured.

* Keeping clients and brokers abreast of offer statuses.

* Handling the necessary follow-ups post-offer, right up to completion.

* Collaborating with solicitors to ensure smooth transactions.

* Overseeing protection on risks, and ensuring all commissions and procedural fees are documented.

Essential Skills:

* Proficient computer literacy for data input and system management.

* Stellar English grammar and punctuation.

Location & Working Hours:

* Working in one of our amazing Birmingham office's! Work timings: Mon – Fri, 9 am – 4.30 pm (1-hour unpaid lunch break).

* Benefits: 20 days annual leave as well as bank holidays (1 extra day per year of service up to 25 days)

* Compensation: £19,000-£25,000.

* Mentoring from our amazing Management team.

* Opportunity to earn commission from referrals.

Mortgage Administrator