Company Overview:

International technology and consulting company with a deep level of knowledge and experience both in the mobile technologies market and in the new-tech sector.

Consulting Engineer 3

Location: Sao Paulo
Remoto
Full Time

Company Overview:

MSI Americas is a multinational with presence in 14 countries throughout America, trajectory in the Telecommunications & IT sector and the best work team, we believe in offering services and products that allow the humanized use of technology connecting it with society.

Job description:

Works as On-Site Engineer on customer premises, Sao Paulo - Brazil, 5 days per week, 8 hours a day. The work will be done along with customer´s Engineering and Operations departments.
Works with customer to plan, design, implement, configure and/or diagnose Cisco products, services and solutions, interfacing with Cisco´s teams (e.g. NCEs, Project Manager, Support and TAC).
Acts as a focal point for problem resolution in assigned customer engagements.
Takes leadership role in execution of delivery projects.
Supports presale activities and translate business requirements into solution design.
Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues. Aligns technical deliverables to customer business outcomes.
Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals

Role Specific Responsibilities:

Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.
Creates, reviews and approves project deliverables e.g.
Design recommendations, MOPs, Implementation/Change Management Plans.
Typically interacts with individual contributors, managers, and customers regularly. Engages with sales teams on pre-sales activities

Expertise:

BSc Computer Science or equivalent plus 5-8 years of relevant work experience.
Advanced degree strongly preferred.
Experienced in work on customer´s premises.
Knowledge of Nexus, Wireless, Routing & Switching, Cloud and Datacenter Technology.
Knowledge of Network Security Concepts is desirable. Portuguese speaking, writing and reading.
CCNP certified. CCIE is desirable.
Advanced English speaking, reading and writing, to better communicate with Cisco´s engineers/TAC.
Communications skills.
Pro-active approach