Retail Sales Manager – Flowers (Luxury)

Location: Manama, Kingdom of Bahrain

Number of Openings: 1

About the Organization

The organization identifies business opportunities and creates unique ventures, serving as a strategic gateway to the region. Established in March 2012, it boasts a diversified portfolio of goods and services and is headquartered in the vibrant Seef District of Bahrain.

Job Summary

The Retail Sales Manager – Flowers (Luxury) will lead a boutique luxury flower department, driving sales growth, delivering exceptional customer experiences, and overseeing all operational aspects of the store. This role requires a dynamic leader with a passion for high‑end floral design and a proven track record in retail sales management.

Key Responsibilities

Develop and execute sales strategies to achieve and exceed monthly and annual revenue targets for luxury floral products.
Lead, coach, and motivate a team of sales associates and floral designers, fostering a high‑performance culture.
Maintain an upscale store environment, ensuring visual merchandising, product presentation, and store layout meet luxury brand standards.
Oversee inventory management, including ordering, receiving, and stock rotation of premium flower varieties and related accessories.
Build and nurture relationships with high‑net‑worth clients, corporate accounts, and event planners to generate repeat business and referrals.
Handle key customer interactions, including bespoke arrangements, special events, and VIP service requests.
Analyze sales data and market trends to identify opportunities for product expansion, promotional campaigns, and pricing adjustments.
Collaborate with marketing and visual merchandising teams to develop seasonal displays, promotional events, and digital marketing initiatives.
Ensure compliance with health, safety, and quality standards related to handling and display of fresh flowers.
Prepare regular reports for senior management on sales performance, staff productivity, and operational metrics.

Essential Qualifications

Demonstrated ability to lead a retail team in a luxury environment (minimum 2‑3 years of relevant experience).
Strong knowledge of high‑end floral products, trends, and design techniques.
Excellent communication and interpersonal skills, with fluency in English (Arabic proficiency is a plus).
Proven track record of achieving sales targets and driving profitability.
Customer‑focused mindset with the ability to deliver personalized, premium service.
Strong organizational and time‑management abilities; capable of handling multiple priorities.
Basic computer skills (MS Office, POS systems, inventory management software).

Desired Experience

Up to 3 years of experience in luxury retail sales or boutique floral management.
Experience managing a team of 5‑10 members is preferred.
Previous exposure to high‑net‑worth client servicing or corporate event floral projects is advantageous.

Retail Sales Manager - Flowers (Luxury)