Qualifications:

Bachelor’s degree, Quantitative discipline degrees preferred (Mathematics, Statistics, Computer Science, or Finance)
3- 5 years of experience in credit operations in a bank or non-bank finance company managing loan disbursement process (loan & collateral documentation, disbursement checklists, monitoring collections & reconciliation, disbursement approvals etc.)
Conversant with basic office technology and software, including MS Office, CRM (preferred)
Operational exposure to core banking systems and/or loan management systems
Ability to operate independently with directional oversight and management support
High degree of data organization and analytics orientation
As part of the interview process, candidates will be requested to prepare and present a basic credit operations framework to the Procredit team.

Job Description:

Coordinate client onboarding with internal relationship & underwriting teams and senior credit approvers
Process new account opening, maintenance, and establishing/closure of credit limits
Manage account opening documentation and credit files, including acquisition, filing, safekeeping & physical safety, access control, including signatory, KYB records, etc.,
Review all credit documents, ensuring all necessary procedures, including accuracy of calculations & amounts, related to loan draw-downs, rollovers, repayments, interest rates, fees, and repayment schedules. Flag deficiencies for correction or rejection of credit proposal
Ensure compliance related to syndicated loans managed by the company or by third parties
Ensure completeness and correctness of loan records
Ensure compliance with applicable anti-money laundering (AML) rules/ regulations
Review any suspicious fraud identified and ensure appropriate escalation
Any other related duties and responsibilities
Coordinate settlement and disbursement of loans
Coordinate client communication for customer credential validation
Perform call-back to customers to verify customers’ instructions
Confirm payments and receipts of cheque transactions
Process inward and outward cheques clearing and inward and outward returned cheques, including contacting customers and bank for clarification
Process monthly service charges for customers and dispatch account statements to clients
Handle administrative matters such as ad-hoc reports, filing, and some improvement works and processes, etc.
Coordinate data collection for monthly and quarterly monitoring of portfolio clients
Ensure adherence to the turn-around times (TAT) mentioned in the SLAs and strive to improve the same
Resolution of Customer complaints/ queries as per SLAs
Vendor coordination, including processing payments to ensure adherence to the SLAs

Credit Operations Unit Head