We are looking for a professional Assistant Manager - F&B Operations to be responsible and part of Operations team.

Responsibilities:

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

• Preserve excellent levels of internal and external customer service.

• Design exceptional menus, purchase goods and continuously make necessary improvements.

• Identify customers’ needs and respond proactively to all their concerns.

• Lead F&B team by attracting, recruiting, training, and appraising talented personnel.

• Establish targets, KPI’s, schedules, policies, and procedures.

• Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.

• Comply with all health and safety regulations.

• Report on management regarding sales results and productivity

Requirements and skills:

• Proven food and beverage management with 5 of experience

• Experience in managing multiple F&B segments such as quick service, fast food, casual and fine dining, etc.

• Experience in Facility planning, Human development, Market Understanding, Budgeting, menu engineering, etc.

• Working knowledge of various computer software programs (MS Office suite, restaurant management software, POS)

• Forecasting, planning, sourcing, and ordering food supplies for the kitchen.

• Following food and safety regulations.

• Maintaining positive customer relationships, processing complaints, and responding to customer needs.

• Creating and enforcing restaurant policies, targets, and KPIs.

• Ability to spot and resolve problems efficiently.

• Mastery in delegating multiple tasks.

• Communication and leadership skills

• Up to date with food and beverages trends and best practices

• Ability to manage personnel and meet financial targets.

• Guest-oriented and service-minded

• Culinary school diploma or degree in food service management with Engineering background.

• Experience in Global Firms is mandatory

Assistant Manager - F&B Operations