Head: Sales - Centurion

Our client is registered non-life insurer and specializes in providing short term insurance cover for individuals and small corporates.

Role Purpose
To effectively manage the sales operational areas in terms of people, resource allocation, budgeting, systems, and processes to ensure achievement of strategic objectives and targets.

Requirements

Bachelor’s Degree / Advanced Diploma relevant to Industry
At least 5 years' experience at a middle management level, specifically in a short- term insurance sales environment
Leadership or Management studies/ qualification advantageous
FAIS representative (Must have completed all relevant RE exams)
18 CPD (Continuous Professional Development) points

Duties & Responsibilities

Set operational strategy in conjunction with Executive of Sales, Services and Distribution
Implement, drive, measure, monitor and achieve strategic objectives and targets
Increase sales revenue by achieving or surpassing sales targets and quotas. This might involve identifying new sales opportunities, penetrating existing markets, and expanding into new markets.
Effective use of Management Information to manage the Sales Operational areas and to identify opportunities, risks, trends and possible areas of cost savings and efficiency improvements
Identify potential risks and challenges that could impact sales performance, such as changes in market conditions, competitive pressures, or regulatory issues.
Manage the Sales Operational areas within the regulatory environment (Treating Customer Fairly, FAIS Act, Short Term Insurance Act, Policy Protection Rules etc.)
Continuously improve sales processes to increase efficiency and effectiveness. This could involve streamlining sales workflows, implementing sales automation tools, and analyzing sales data to identify areas for improvement
Leading and developing staff to ensure high levels of productivity and performance
Ensure a high level of staff morale
Pay for Performance Models in place in the areas where it is applicable and regular review of the appropriateness and effectiveness of such a model together with the Actuarial team.
Problem solving assistance provided to staff within a reasonable time-frame
Monitoring of effective communication processes in place
Strengthen relationships with existing customers to drive repeat business and customer loyalty. This might involve implementing customer relationship management (CRM) systems, establishing customer feedback mechanisms, and providing exceptional customer service.
Development of Department budgets in line with strategic vision
IDU budget monitored monthly and variances in budget questioned and evaluated

If you meet the above requirements, please send your updated CV to Nasierah@abcworldwide.com

Head of Sales