LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

Position: Client Success Assistant
Work Hours: 40 hours a week; 9 am to 6 pm BRT | 8:00 pm to 5:00 am Manila Time
Pay Range: $800 - $1,500/month

About the role:

As a Client Success Assistant, you’ll work closely with CEO, our team and partner
creators, adopting a founder level mentality and doing whatever it takes to make their platforms
and spectacularly successful.

Responsibilities:

● Support level 1 for our clients and their platform users (subscribers), interfacing with our
product/tech team for support level 2
● Uploading contents to our main creator’s platforms and help them with platform
configurations
● Be part of onboardings of new creators, helping them configure their platform and upload
contents
● Other support and operational-related tasks as needed
● Gradually become Account Management of some small and medium creators.

About you:

● Fluent English writer and speaker is mandatory, interacting daily with our team, clients
and their platforms' users
● Availability to work as much as possible on GMT -3 timezone business hours

Requirements:

● Previous 3-5 years of experience in user/client support roles for US/UK/AUS clients is a major plus
● “Consul (ESFJ)” personalities are preferred, as they tend to excel at this role; Kindly submit your MBTI result
● Experience with Slack, G-Suite, and ChatgPT

Work arrangement:

● Contractor agreement full time (40h per week) or part time (30h or 20h per week)
● Competitive compensation paid in USD monthly via Husky.io
● Health insurance, Gympass, company MacBook Pro
● 100% remote from anywhere, or hybrid in our lakeside office in beautiful Floripa,

Client Success Assistant - 2400