Technical Support Engineer (Azure Cognitive Services)

Location: Guadalajara, Jalisco in Mexico
Industry: IT Services & Consulting
Job Category: IT/Technology

Company Overview:

Our client specializes in cloud and data modernization, Microsoft Dynamics Modernization, Digital contact center setup and management, managed cloud services and digital transformation services. They have a presence in North America, Europe, ANZ and Asia-Pacific. Partnerships with leading technology providers such as Microsoft, Amazon, Google, among others, and has received several awards and recognition for its services. With a focus on innovation and customer-centricity, they aim to help businesses accelerate their modernization and digital transformation journeys.

Job Details:

Skills :

Knowledge of Azure Cognitive Services- LUIS, SDK app, ML Model prediction accuracy
Strong Python and C# coding skills, along with knowledge of C++ and/or Java
Knowledge of Debugging and validation of Backend Logs
Deep knowledge of API’s (OCR/Face etc) calling API’s, knowing Rest API’s communication, end point, authentication, debugging, capturing traces etc
Azure, AWS cloud development experience
Knowledge of OpenAI will be an added advantage
Experience in troubleshooting and resolving technical issues related to machine learning frameworks and tools.
Effective communication and interpersonal skills to interact with customers and cross-functional teams.

Technical Support Engineer (Azure Cogni...