Job Description: Business Analyst
Location:Bangalore
Position Title: Business Analyst
Key Responsibilities:

Conduct detailed analysis of airline message feeds (PNR, TKT, INV, SKD, etc.) to identify trends, anomalies, and opportunities for improvement.
Troubleshoot issues related to data feeds and work closely with cross-functional teams (Product Management, Project Management, Implementation, Migration, and Development).
Gather business requirements from Product Owners, Product Managers, customers, and account managers, and assess the scope of work.
Document product specifications, data models, functional and non-functional requirements, and API specifications using UML diagrams.
Independently explore the system, uncover unknown facts, and document them for future reference.
Perform project management roles for specific product functionality, coordinating efforts across technical teams.
Lead root cause analysis for functional issues and provide insights to Engineering and Business teams.
Mentor other Business Analysts in the team, sharing functional knowledge of processes and end-user products.
Ensure alignment with secure development life cycle and application architecture principles.
Maintain a strong focus on customer satisfaction, flexibility, and a sense of ownership towards team objectives.
Stay curious and continuously learn about the airline industry to drive innovation.

Requirements:

7-10 years of experience as a Business Analyst.
Proven experience in troubleshooting data feeds and delivering product specifications, data modeling, functional/non-functional requirements, and API specifications.
Knowledge of application architecture principles and secure development life cycle.
Excellent verbal and written communication skills, with a strong customer focus and flexibility.
Strong sense of ownership, curiosity, and passion for excellence.

Good to Have:

Experience in the airline domain.
Knowledge of EDIFACT and Protobuf formats.
Experience working in a SAFe model.
Basic knowledge of API, XML, and JSON formats.

This role is perfect for a detail-oriented Business Analyst with strong communication skills, the ability to mentor others, and a deep understanding of data analysis and business requirements.

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Business Analyst (Airline Domain)