Personal Lines Manager - Existing Business

The Company:

Our client, a well-established multi-location insurance broker, seeks an experienced broker to assist in leading their Galway personal lines team.

Key Responsibilities:

Team Leadership:
- Manage and motivate team members
- Conduct performance reviews and provide development opportunities
- Foster a positive and collaborative team culture
Operational Excellence:
- Ensure efficient workflow and adherence to SLAs
- Monitor team performance and identify areas for improvement
- Implement new processes and procedures to drive efficiency
Customer Focus:
- Prioritize customer satisfaction and resolve issues promptly
- Drive a customer-centric approach within the team
- Embrace digital transformation and leverage technology to enhance customer experience
Compliance:
- Ensure adherence to regulatory requirements and company policies
- Conduct regular audits and risk assessments

Requirements:

Proven experience in team leadership and people management
Strong understanding of the insurance industry, particularly Personal Lines
Excellent communication and interpersonal skills
Ability to adapt to change and embrace new technologies
Strong problem-solving and decision-making skills
CIP qualification preferred

The Offer:

The exact salary will be made commensurate with relevant experience, there is also a full bonus and benefits package available.