Are you ready to take the next STEP in your career? 🚀

📢 Meet STEP – the bold new brand from the renowned company Smart Group HR Solutions. We're all about matching you with exciting job opportunities that fit your vibe and goals. Whether you're looking for your next big move or just exploring what's out there, STEP has your back on the road to success. Let's make it happen! 💼✨

E-commerce Application Specialist (m/f)

The Client

Ready to take your IT career to the next level with a leading brand? Our client is a private company owned by the leading Swiss department store chain. With 20+ years of experience in supporting digital and IT operations, they are currently expanding their team, and seeking a proactive and flexible individual who would join them on a position of E-commerce Application Specialist (m/f).

If you're passionate about cutting-edge tech, thrive in fast-paced environments, and are ready to make a real impact, this is your chance!

Your responsibilities

handle and resolve application issues related to e-commerce platforms, reported through the ticketing system by 1st level support
respond to requests, analyze issues, and provide timely, practical solutions
maintain applications, including data updates and cleanup tasks
collaborate with internal teams (1st level support, developers) and external partners on software-related matters
train and support internal teams on application updates and troubleshooting
keep documentation up to date, including application usage and new procedures

The Candidate

proficiency in English (at least B2 – fluent), knowledge of German or French can be a plus
degree in Informatics, Computer Science, or a related field, or equivalent experience in the IT sector, demonstrating solid technical skills and basic knowledge of software development principles
familiarity with ticketing tools such as Jira and Azure DevOps, as well as technologies like Java, JavaScript, SAP Commerce, or React JS can be a plus
several years of experience in application management (experience with e-commerce sector is a plus); knowledge of system technology, software troubleshooting and application maintenance
proactive mindset, adaptability, and a strong sense of accountability with a focus on delivering high-quality results
excellent communication skills, with the ability to effectively collaborate with internal teams and stakeholders
high level of flexibility regarding working hours, including weekend work and on-call duties.

What’s in it for you?

competitive salary
hybrid work model
working in an international environment with access to resources, expertise, and opportunities for professional growth
a culture of continuous learning and development and a supportive team environment
opportunities for advancing your carreer within our organization
an additional annual reward based on performance
up to 30 days of holiday, plus additional leave for specific private occasions.

🚀 If you're passionate about driving the future of retail innovation and eager to make your mark in the IT world, this is your moment! Send us your CV in English and include your proficiency level in German or French via the application link today!

🔥 Don’t wait - your next career milestone is just a STEP away! 💼