Job Responsibilities:

Develop and maintain long-term relationships with key clients, ensuring customer satisfaction and loyalty.
Act as the main point of contact for assigned key accounts, addressing their needs and concerns promptly.
Identify opportunities for account growth and expansion, recommending solutions that meet client requirements.
Collaborate with internal teams including sales, marketing, and product development to align offerings with customer needs.
Prepare and present contracts, proposals, and reports that align with client goals and company objectives.
Monitor and analyze account metrics to track performance and identify areas for improvement.
Stay informed about industry trends, competitor activities, and emerging technologies to provide valuable insights to clients.
Participate in strategic planning, forecasting, and budgeting processes related to key accounts.

Essential Qualifications:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Strong interpersonal and communication skills, both written and verbal.
Proficiency in CRM software and MS Office Suite.
Ability to work independently and as part of a team.

A minimum of 5 years of experience in account management, preferably in the SAAS industry.
Demonstrated success in managing key accounts and achieving sales targets.
Experience in contract negotiation and understanding of pricing strategies in a B2B environment.