Virtual Assistant – US Dental Insurance (Remote)

Are you an experienced Dental Insurance VA ready to take your career to the next level? Join Coolblue VA and become part of a fast-growing team delivering exceptional support to US-based dental practices, all from the comfort of your home.

Position Details

Role: Dental Insurance Virtual Assistant
Location: 100% Remote (FULL-TIME)
Starting Rate: $5.00/hr
Training: 3-week paid training program
Sign-on Bonus: ₱10,000 PHP or approx. $170 (subject to specific conditions)

What You’ll Do

As a Dental Virtual Assistant, you will play a key role in supporting US dental clinics by:

Managing appointments, patient records, and billing inquiries
Verifying US dental insurance eligibility and processing authorizations
Assisting with virtual consultations and follow-ups
Handling patient communications via phone, email, and chat
Coordinating with dental suppliers and vendors
Supporting marketing initiatives (social media & content support)

What We’re Looking For

Minimum 1 year experience as a Dental VA OR at least 1 year in a BPO/VA agency handling US Dental Insurance
Strong knowledge of US dental insurance verification & authorizations (required)
Proficiency in US dental software and administrative systems
Advanced English communication skills
Strong organizational skills and attention to detail
Self-motivated and able to work independently in a remote setup

Note: Local Dental Assistants/Dental Medicine graduates without US dental insurance experience will not be considered.

Technical Requirements

Requirement	Minimum Specification
Main Device	Windows 11 / macOS Ventura or later
Back-up Device (Optional)	Windows 11 / macOS Ventura or later (laptops can also be considered as backup power)
Processor	Intel Core i5 (8th Gen or higher) / AMD Ryzen 5 (3000 series or higher) / Apple M1 or higher
RAM	8 GB or higher
Extra Monitor	For dual monitor support
Main ISP	At least 50 Mbps
Back-up ISP	At least 50 Mbps
Back-up Power	Must be an extra power source (e.g., generator, UPS, inverter) — not a different location or future plan

Why Join Us?

100% Remote Work — work from anywhere in the Philippines
HMO coverage after 6 months with an active client
Paid Time Off (PTO)
Paid Training Program
Career growth opportunities in a supportive, people-first company
Collaborative and professional remote culture
Continuous learning and upskilling opportunities
₱10,000 PHP SIGN-ON BONUS or approx. $170 (subject to specific conditions)

IMPORTANT: Application Requirement (Mandatory)

To be considered, you must use our official resume template.

Application Steps:

Click the resume template link provided.
https://www.canva.com/design/DAG9kXb5gjA/4skhrIwsMI5_fGamdUXkWA/view?utm_content=DAG9kXb5gjA&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview
Select “View Template.”
Log in using “Continue with Google.”
Click “Open in Editor.”
Customize the template to highlight your relevant US dental insurance experience.

Applications that do not follow these instructions will not be processed.

Additional Note

Priority will be given to unemployed applicants. If you are currently employed and have not submitted your resignation, we encourage you to apply once you are ready for immediate transition.

Take the next step in your remote career — apply today and grow with Coolblue VA!

Dental Insurance - Virtual Assistant