Job Description: Scrum Master – Private Banking Domain
Role: Scrum Master
Experience: 12-15 years
Location: Singapore
Employment Type: Contract
Key Responsibilities

Act as a servant leader to facilitate Agile processes and ensure successful delivery of Digital Channel projects, such as RM Portal, Client Portal, and Client Relationship Management solutions.
Drive Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, ensuring team collaboration and alignment with business objectives.
Collaborate with cross-functional teams, including product owners, developers, testers, and business stakeholders, to deliver high-quality solutions in the private banking domain.
Remove impediments and foster an environment of continuous improvement for the Agile team.
Ensure adherence to Agile principles and best practices while tailoring frameworks to suit project requirements.
Track, measure, and report on team performance using Agile metrics such as velocity, burn-down charts, and cycle time.
Manage stakeholder expectations, ensuring timely delivery of project milestones and resolution of conflicts.
Provide mentorship and guidance to team members on Agile practices, fostering a culture of learning and collaboration.
Ensure alignment with organizational goals, regulatory requirements, and compliance standards in the private banking sector.
Support the adoption of digital transformation initiatives within the organization.

Required Skills and Experience

12-15 years of experience, with at least 5 years as a Scrum Master managing complex projects in the private banking domain.
Proven experience running Digital Channel projects such as RM Portal, Client Portal, and Client Relationship Management solutions.
Deep understanding of Agile frameworks (Scrum, Kanban) and practices. Certification (CSM, PSM, SAFe, or equivalent) is preferred.
Strong knowledge of the private banking domain, including client relationship management and digital transformation trends.
Experience with Agile project management tools such as Jira, Confluence, or Azure DevOps.
Excellent communication, facilitation, and stakeholder management skills.
Ability to identify risks and dependencies early and drive proactive mitigation strategies.
Strong problem-solving skills with a focus on delivering customer-centric solutions.
Experience working with distributed and multicultural teams.

Preferred Qualifications

Experience with implementing or managing Client Portal or RM Portal projects in private banking.
Understanding of digital transformation in financial services and related compliance requirements.
Advanced certifications in Agile practices (e.g., SAFe Program Consultant, PMI-ACP).

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Scrum Master-Private Banking Domain