Job Description: Community and Sales Manager

Company Overview

Mano Coulentianos is the owner of Mano's, a popular restaurant in Cape Town. He moved to Cape Town from Johannesburg in 1986 and opened the original Mano's. Ten years later, he opened a new location in Green Point. In 2012, Mano and Julie Topat opened Mano a Mano, a sister restaurant to Mano's.

Job Responsibilities

Develop and implement strategies to engage the local community and increase brand presence for Mano's Restaurant.
Manage and enhance sales initiatives to maximize restaurant profitability.
Build and maintain relationships with local businesses, organizations, and community leaders.
Organize and promote community events, activities, and promotions that align with the restaurant's brand.
Oversee marketing efforts including social media, email newsletters, and partnerships with local influencers.
Analyze sales data and community feedback to understand customer preferences and trends.
Collaborate with the restaurant management team to provide insights for menu development and service improvements.
Train and support staff in customer engagement and sales techniques.
Prepare and manage community and sales budgets, ensuring effective allocation of resources.
Report on sales performance and community engagement activities to upper management.

Essential Qualifications

Proven experience in sales, marketing, or community engagement, preferably in the hospitality industry.
Strong communication and interpersonal skills.
Ability to work both independently and as part of a team.
Excellent organizational and time management skills.
Proficiency in Microsoft Office Suite and CRM software.

Desired Experience

Minimum of 3 years of experience in a sales or community management role.
Experience in the restaurant or hospitality industry is highly desirable.
Familiarity with digital marketing tools and strategies, particularly in social media.
Demonstrated success in building and maintaining community relationships.

Salary & Benefits

Salary for the Community and Sales Manager position will be negotiable based on experience, with the annual remuneration being competitive within the industry. The benefits include:

Health insurance options.
Employee discounts at Mano's Restaurant and Mano a Mano.
Opportunities for professional development and training.
A supportive and vibrant work environment in the heart of Cape Town.

Location

This position is based in Cape Town, specifically located on Sea Point Main Road.