Responsible for commissioning, maintaining, and providing emergency support on power electronics at customer sites within the assigned regional coverage area.
Conducts commissioning-focused design reviews, prepares commissioning test procedures and reports, and oversees on-site testing.
Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
Attends periodic training on various OEM units and standard operating procedures (SOPs), including testing equipment and rebuilding older systems.
Troubleshoots maintenance or operational issues in collaboration with technical support teams.
Assists in developing Methods of Procedures (MOPs) and consults with supervisors regarding complex issues and developments.

3-5+ years of experience in the critical power industry, with the ability to troubleshoot equipment such as UPS, batteries, PDUs, STS, etc., down to the component level.
Proficiency with hand tools and test equipment.
Strong verbal and written communication skills, along with excellent customer service abilities.
Ability to provide high-quality service and complete field service reports in a timely manner.
Familiarity with manufacturer specifications for power equipment.
Capability to work independently and demonstrate resourcefulness in problem-solving.
Physical ability to perform repeated bending and lifting of up to 100 lbs. when required.
Ability to offer proactive recommendations to clients based on site assessments.
Willingness to work nights and weekends as needed.
Knowledge of general computer hardware and software applications.
Experience with third-party UPS service is a plus.
OEM factory training or experience with brands such as Liebert/Emerson/Vertiv, APC/MGE/Schneider, or Eaton/Powerware is required.
A technical degree is preferred.
Military experience and training are a plus.

Graduate of a two-year accredited technical school in an engineering or technical field
OR
Three to five years of technician experience in a related power electronics field or industry

Field Service Technician - Power Electr...