Job Description

The technician will work under the supervision of a field supervisor to provide demand service to industrial and commercial customers. Responsibilities include troubleshooting, repairing, and maintaining a variety of classified and non-classified HVAC/R equipment, including refrigeration units, ice machines, air conditioning systems, electric motors, heating units, heat pumps, hermetic compressors, light commercial furnaces, boilers, chillers, rental equipment, VFDs, intake and exhaust fans, economizers, pressurizers, pneumatic controls, steam heating, dehumidifiers, and humidifiers.

Job Duties

Maintain, repair, and troubleshoot various heating, cooling, refrigeration, and ventilation equipment in an industrial environment.
Diagnose service issues, source replacement parts, calibrate systems per manufacturer specifications, and clearly explain issues and solutions to customers.
Document equipment details upon arrival, including make, model, serial number, test measurements, and photos as needed.
Provide effective and efficient solutions to customer needs and service requests.
Communicate professionally with customers, dispatch, estimators, supervisors, and management.
Travel to job sites and coordinate with dispatch to maintain schedules and communicate delays to customers.
Be available for night and weekend shifts on a rotating basis to meet emergency service needs.
Maintain company vehicle, including refueling, reporting mechanical issues, and completing monthly vehicle inspections.
Ensure proper stock, parts, tools, and safety equipment are maintained in the vehicle.
Utilize field service software and demonstrate basic computer skills.
Participate in company-provided training on the latest industry technologies.

Preferred Skills & Experience

Ability to read and interpret drawings and blueprints.
Experience with chillers, ice machines, and controls.
Familiarity with boilers, steam heating systems, and classified equipment.
Knowledge of Aaon and Addison equipment.

Certifications Required

Basic Safety Certification (HASC or ISTC)
TWIC Card
Universal EPA Certification

Qualifications

Must pass background check and drug screening and maintain a clear driving record.
Strong dependability and punctuality.
Ability to work effectively in a team setting.
Knowledge of industrial HVAC equipment, including DX, water-cooled, chilled water, air pressurization, and scrubber systems.
Familiarity with industrial safety regulations and requirements.
Flexibility to adapt to various work schedules based on customer demand.
Safety-oriented mindset.
Strong customer service and communication skills.
Experience working on DX comfort and process cooling/heating equipment up to 50 tons.
Ability to work independently and complete tasks correctly the first time.
Ability to lift 50 lbs., push, pull, carry, or maneuver heavy items (with assistance or lifting devices).
Capability to carry ladders and work at heights.
Proficiency in reading schematics.
Basic computer skills and ability to navigate app-based software.

Work Experience

3-5 years of experience in troubleshooting, repairing, and maintaining a wide range of HVAC/R equipment.

Benefits

401K with company match
Medical, dental, and vision insurance
Prescription drug plan
Health savings account
AD&D and life insurance
Employer-paid short- and long-term disability coverage
Paid time off
Referral and commission program
Company vehicle, gas card, and toll pass

HVAC/R Field Service Technician