Account Manager - Africa

Remote
Salary: $2000 - $2500 USD Monthly

Position Overview

We're seeking an exceptional Senior Account Manager, preferably based in Kenya, to lead client relationships for a prestigious African conglomerate with operations spanning energy, hospitality, real estate, and conservation. This role requires someone who can navigate complex stakeholder dynamics and translate authentic African perspectives into powerful thought leadership content.

Key Responsibilities

Serve as the primary day-to-day contact for the client's Head of Communications, building a strong working relationship based on trust and strategic value
Develop deep understanding of East African business landscape, particularly in energy, conservation, and infrastructure sectors
Oversee content development that reflects an authentically African perspective while meeting international quality standards
Navigate cultural nuances and political sensitivities across multiple African markets
Translate complex technical and industry information into compelling narratives
Manage project timelines and deliverables across multiple workstreams
Bridge communication between international teams and local stakeholders

Required Qualifications

5+ years of account management experience, preferably with high-profile corporate clients in Kenya
Demonstrated understanding of East African business environment, especially energy sector dynamics
Exceptional communication skills, both written and verbal, with the ability to articulate nuanced ideas
Cultural fluency in both local Kenyan context and international business environments
Experience managing content development for C-suite executives
Strong project management capabilities
Bachelor's degree in Communications, Marketing, Business, or related field

Desired Experience

Previous agency experience at international or pan-African firms
Background in energy, infrastructure, or conservation sectors
Understanding of ESG communications and sustainability narratives
Experience developing thought leadership for senior executives
Knowledge of regional differences across East and Southern African markets
Experience with social listening and digital content strategy
Understanding of the political landscape in key East African markets

Personal Attributes

Confident and diplomatic when managing senior stakeholders
Culturally sensitive with ability to provide constructive guidance on content
Strategic thinker who can identify news opportunities and relevant angles
Detail-oriented with excellent follow-through
Comfortable navigating ambiguity and adapting to changing priorities
Passionate about promoting authentic African perspectives in business communications
Ability to push back diplomatically when necessary to ensure content quality
Proactive problem-solver who can anticipate client needs

This position offers the opportunity to work with influential business leaders shaping Africa's future while developing strategic communications that reflect true African experiences and solutions.