Location: Remote (Must be willing to travel 50%)
Travel: North America, including Canada and Mexico

About the Role:

We are seeking a highly skilled and experienced Field Service Technician with expertise in panel processing and solid wood equipment, specifically HOMAG and Biesse machinery. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of advanced woodworking machinery at customer sites across North America.

Key Responsibilities:

Install, commission, and calibrate HOMAG and Biesse woodworking machinery.
Diagnose and troubleshoot mechanical, electrical, and software-related issues.
Perform routine and emergency maintenance to minimize downtime.
Provide technical training and support to customers on equipment operation and best practices.
Document service reports and communicate effectively with customers and internal teams.
Travel two weeks per month to customer sites across the U.S., Canada, and Mexico.

Qualifications:

5+ years of experience in field service, maintenance, or installation of woodworking machinery.
Strong knowledge of panel processing and solid wood equipment, especially HOMAG and Biesse.
Ability to read and interpret schematics, blueprints, and technical manuals.
Proficiency in troubleshooting electrical, mechanical, pneumatic, and hydraulic systems.
Comfortable with extensive travel (50% of the time).
Valid passport and ability to travel freely across North America.

Preferred Qualifications:

Experience working with CNC machinery in the woodworking industry.
Strong problem-solving skills and the ability to work independently in the field.
Bilingual (English/Spanish) is a plus.