As an Operations Associate, you will play a crucial role in ensuring the smooth operation of different key activities. You

will collaborate with cross-functional teams, including finance, trading, and product development, to execute essential

operational tasks. This position requires meticulous attention to detail, excellent problem-solving skills, and a deep

understanding of the crypto asset landscape. If you thrive in a fast-paced environment and are passionate about the

future of digital currencies, we invite you to join our team.

Duties and Responsibilities:

● Analyze Different streams of trading data, transaction data, user behavior to improve processes and eliminate

inefficiencies.

● Conduct liquidity planning to efficiently manage funds in bank accounts and liquidity providers.

●

Manage credit lines and settlement processes to facilitate seamless transactions.

●

Export reports from liquidity providers, analyzing and documenting relevant data.

●

Investigate and resolve unmatched transactions, ensuring accuracy in financial records.

●

Execute over-the-counter (OTC) trades and manage associated processes.

●

Monitor payment service provider transactions, addressing inquiries and chargebacks.

● Address issues and user inquiries, providing exceptional customer support to the client relations team.

●

Monitor card processor performance, identifying and addressing any operational issues.

● Assist in preparing due diligence for listing new assets in collaboration with the Product Team.

● Communicate with vendors for product evaluation, onboarding requirements, and commercials.

● Collaborate with liquidity providers to communicate bugs, issues, and inquiries, ensuring timely resolutions.

●

Research solutions and products related to ongoing development initiatives, providing operational insights.

Qualifications and Requirements:

●

Bachelor's degree in Finance, Business Administration, or a related field (or equivalent experience).

●

1-3 years of experience in financial operations within the crypto asset industry or related financial sector/trading

firms.

●

Excellent problem-solving and analytical skills with keen attention to detail.

● Solid understanding of cryptocurrency markets, exchanges, and trading platforms is a plus.

●

Proficient in using data analysis tools and generating dashboards/reports.

● Strong communication skills with the ability to collaborate effectively across teams.●

Experience in executing over-the-counter (OTC) trades is a plus.

● Ability to work in a fast-paced environment with tight deadlines and shifting priorities.

● Self-motivated with the ability to work both independently and in a team.

● Comfortable with working on a shift basis.

Skills:

● Strong analytical abilities: Capable of analyzing trading data, transaction data, and user behavior to identify

inefficiencies and improve processes.

●

Financial acumen: Understanding of liquidity planning, credit lines, settlement processes, and financial records

management.

●

Problem-solving skills: Ability to investigate and resolve unmatched transactions, address operational issues, and

provide exceptional customer support.

● Cryptocurrency knowledge: Familiarity with cryptocurrency markets, exchanges, trading platforms, and related

financial operations.

●

Data analysis proficiency: Skilled in using data analysis tools to generate reports and dashboards for

decision-making.

● Communication skills: Effective communication with cross-functional teams, vendors, and liquidity providers.

● Adaptability: Ability to work in a fast-paced environment with shifting priorities and tight deadlines.

● Collaboration: Capacity to collaborate effectively across teams and with external partners to achieve operational

goals.