Job Title: Senior Infrastructure Engineer
Seniority Level: Senior
Contract Type: B2B
Work Model: Remote (Romania-based)
Languages Required: English (Proficient)
Preferred Start Date: As soon as possible

Job Summary

We are seeking a Senior Infrastructure Engineer to join our dynamic support team. This role is pivotal in supporting our customers across a wide range of technologies, ensuring optimal performance and reliability. Our team thrives on passion for technology, a natural flair for customer service, and a general love for all things 'Geek'. Working for a fast-growing enterprise cloud provider, we offer fully managed cloud environments and connectivity services.

Key Responsibilities

Troubleshoot and resolve complex technical issues related to Azure cloud services, VMware private cloud, and networking.
Provide support across all Microsoft enterprise services, including Windows Server, Active Directory, SQL, DNS, etc.
Manage and support the full Microsoft 365 stack for customers.
Administer security solutions such as Azure Sentinel, Microsoft Defender, and address CVE vulnerabilities.
Support and manage customer edge firewall products, including Azure Firewall and FortiGate.
Work with various IT solutions, including Storage Area Networks, VoIP platforms, monitoring solutions, routing and switching devices, backup products, and disaster recovery solutions.
Collaborate with internal teams to define and implement enhancements that meet client requirements and specifications.
Optimize infrastructure for cost efficiency, security, and performance.
Provide technical expertise and guidance to customers and colleagues.
Continuously monitor and maintain environments to ensure high availability and optimal performance.
Develop and maintain documentation, including technical diagrams and procedural documentation.Women in Tech Network

Candidate Profile

Must-Have Qualifications:

A passion and enthusiasm for technology.
Experience working in an MSP environment.
Strong troubleshooting skills in Active Directory, Microsoft Server, VMware, and Azure services.
Knowledge of cybersecurity best practices.
Azure certifications such as AZ-104 or other specialist/senior certificates.
Excellent problem-solving and analytical skills.
Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.

Nice-to-Have:

Familiarity with scripting/automation tools.
Experience with technical systems such as Cisco Routing & Switching, VoIP (PBX and SBC), SAN, FortiGate Firewalls, Cohesity, Zerto, Qualys, SQL DBA.

What We Offer

A unique, empowering environment where your voice matters and your contributions are pivotal.
Direct support and mentorship from leadership that values your growth and well-being.
Access to leading-edge tools and marketing initiatives to amplify your efforts.
A culture that's both technically astute and commercially savvy, where learning and collaboration are part of our DNA.
Competitive salary.
A culture that celebrates success, encourages innovation, and supports your professional and personal growth.

Senior Infrastructure Engineer, Permanent, Remote, Romania